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I’ve had several people on LinkedIn ask me for advice and tips as they start out in User Experience Design, because of my many years in HCI and related fields. Here’s an unabashedly opinionated list of things to consider when you are just starting out in User Experience Design. (Personally I’ve spent more time as an Interaction Designer, but most of these should apply to any position under the UX umbrella.)
05/02/21 — I decided to change this list bullets so I can put new items at the top and to eliminate any non-intentional ranking order. So this in made to be an unorganized, uncategorized list of things to consider breaking into UXD as a discipline. I will also try to update the individual points as best practices change for the better, new UX surfaces, and our discipline grows in size and scope.
- Don’t be a slave of consistency. A large website may have hundreds or thousands of areas that could use improvement. It is generally better to improve the UX of any given part when you can, even if you can’t update ALL of the same page across the product. Customers would rather see UX improvements on any single page than consistently bad UX because resource constraints prevented you from fixing all similar pages. Caveat this of course when talking in terms of workflow — a task path shouldn’t be radically different from step to step.
- After working with several UXD’s fresh out of design schools/factories in the past, the first advice I often give is to “fill in the blanks” left from their curriculum. UX courses can give…